Commercial Bank of Ceylon PLC (“The Bank” or “We”) respects your privacy and is committed to protecting the personal data that you share with us. This Privacy Policy is intended to explain the policies and practices regarding the use and disclosure of your personal data by the Bank.
We collect personal data about you when you use our products or services, or deal with us in some way. Personal data comprises all the details the Bank collects and/ or holds about you, directly or indirectly, your transactions, financial information, geographical location, device information, interactions and dealings with the Bank, including information received from third parties and information collected through use of our website and any other electronic banking channels of the Bank as well as through traditional banking methods.
By using our products and services, you consent to the collection and use of your personal data by the Bank.
We collect your personal data to carry out and administer our services to you and in an effort to improve your customer experience. Without such data, the Bank may be unable to establish or continue banking facilities or provide banking services.
We may collect, use and exchange your personal data for purposes which include the following:
Data held by the Bank relating to you will be kept confidential. However, the Bank may provide such data to the following parties for the purposes as mentioned above. These parties will include:
We will take all reasonable precautions at all times to protect your personal data which we hold from misuse, loss, and unauthorized access, modification, or disclosure. The Bank has in place standard technical and procedural security measures to provide a robust security environment, where the adequacy of these measures is reviewed regularly.
The Bank reviews and updates this Privacy Policy from time to time as needed.
Certain content provided through our electronic banking services may be hosted and served by third parties. In addition, these electronic banking services may link to third-party websites, apps, or other content over which we have no control and which are governed by the privacy policies and business practices of those third parties. The Bank is not responsible for the privacy practices or business practices of such third parties.
If you have any questions or would like further information about our privacy policy and information handling practices, please contact us at info@combank.net.
Effective from 12th of December 2017